Refund & Cancellation Policy
We want you to feel good about working with us. This policy explains how our paid programs, diets, and subscriptions are billed, how to cancel, and when refunds are available. It is part of our Terms of Service.
1 Your free intro call
The introductory call is free and carries no obligation. You only pay if you choose a paid program, diet, or subscription afterward.
2 What you may purchase
We offer paid options that may include one-time programs or personalized "diets," coaching packages, and recurring subscriptions. The price, billing frequency, and what's included are shown at checkout before you pay. All prices are in [U.S. dollars] unless stated otherwise.
3 Subscriptions & auto-renewal
Subscriptions renew automatically at the end of each billing period (e.g., monthly) using your payment method, until you cancel. You authorize these recurring charges when you subscribe. We will charge the then-current price; we'll give advance notice of any price change as required by law.
4 How to cancel
You can cancel anytime by [managing your account or emailing hello@nidarinutrition.com]. Cancellation stops future renewals. When you cancel, you keep access through the end of the period you've already paid for; we don't pro-rate partial periods unless required by law.
5 Refunds
Because our paid services are personalized and delivered digitally, our standard policy is:
- Before personalized work is delivered: if you request a refund within [7] days of purchase and we have not yet delivered your personalized diet or begun your coaching, we will refund you in full.
- After delivery has begun: once we have prepared and delivered your personalized diet or started your coaching, fees for that work are generally non-refundable, because the service has been provided.
- Subscriptions: amounts already billed for the current period are generally non-refundable; cancelling stops future charges (Section 4).
- Goodwill: if something went wrong on our end, contact us — we review reasonable requests case by case and will make it right where appropriate.
Nothing in this policy limits any non-waivable refund or cancellation rights you may have under applicable consumer-protection law.
6 Refunds are not tied to results
As explained in our Medical & Wellness Disclaimer, we do not guarantee any health or weight outcome. Refunds are governed by this policy, not by whether you achieved a particular result.
7 How to request a refund & timing
Email [hello@nidarinutrition.com] with your order details and reason. Approved refunds are issued to your original payment method, typically within [5–10] business days; your bank may take additional time to post it.
8 Chargebacks
If you have a billing concern, please contact us first — we can usually resolve it faster than a bank dispute. Filing a chargeback for a legitimate, delivered service may result in suspension of your access while we review it.
9 Changes & contact
We may update this policy; the version in effect at your purchase applies to that purchase. Questions: [hello@nidarinutrition.com].
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